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kids-creations-brochureAs someone who has worked in the service industry as a youngster and now, as a busy parent, I can’t express to you just how important good customer service is to me.

I’ve stayed with my cell phone carrier for well over a decade in part because they have outstanding customer service. I’ll go back to restaurants with just average enough food if I like the waitstaff and when it comes to buying toys for my kid, well, if I like the way I’m treated when I come to a store, let me tell ya, that is priceless!

Here at Kid’s Creations, we just wanted to take the time to mention just how important our customers are to us. Customer service is something we take pride in. Our customers definitely come first!

Customer Service Hours

We’re available to answer your questions six days a week! Yep, we’ve got Saturday hours too. We stay until 6 p.m. EST to answer your questions. You can contact us Monday through Friday 8 a.m. – 6 p.m. EST. And on Saturday from 8:30 a.m. – 5 p.m. EST. Contact Us

We understand that Saturdays are often when our customers typically need our help so we make sure we’re available to you when you really need us!

Catalog and Design Your Own Features

Here at Kid’s Creations we also know that some people like to old school it. We offer two ways to check out our catalog. We will send you a paper catalog or your can check out all our offerings online. Hey, we want you to feel comfortable with whatever format you like! Get a free catalog:

With that same link you can also download a copy to your computer. Or you can simply scroll through all the varieties of swing sets we have to offer here: Wooden swing sets

We also understand that not everyone wants a carbon copy backyard play set. Some people want to have very specific features. That’s why we offer the Design Your Own Feature. Check it out here: Design your Own Play Set

Installation

play-set-installation-servicesAnd finally, installation. I don’t know about you, but I CAN put a price on not having to rip my hair out when it comes to putting a swing set together. We offer full installation for all of our swing sets. As a single mom, I can tell you, it’s worth every penny. Check out installation here: Swing set installation

We also like to hear from our customers. We love to hear the good, the bad, and the ugly. Tell us your stories. Call us to complain, we can help! And send us Christmas cards. Okay, the last one, maybe not, but we don’t mind cookies. Ever. Seriously. Send cookies.

 

 

 

 

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